1.1 The policy together with our Terms and Conditions sets out the basis on which any personal data we collect from you and that you provide to us, will be handled by us.
2.0 Collecting information about you
2.1 We may collect and process the following data about you:
2.1.1 Information that you provide by filling in forms on our website: www.safetysuppliesdirect.co.uk. hereafter referred to as our website.
2.1.2 If you contact us in writing or by electronic mail we may keep a record of that correspondence.
2.1.3 We may from time to time ask you to complete surveys, although you are under no obligation to respond to them.
2.1.4 Transactions you carry out through our site and the processing of the orders you place.
2.1.5 Details of your visits to our website.
2.1.6 We may collect information about your computer, including where available your IP address, operating system and browser type.
3.1 We may obtain information about your general internet usage by using a cookie file which is stored on your browser. This helps us to improve our site and to deliver a better service. Some of the cookies we use are essential for the site to operate.
4.0 Personal Data
4.1 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. If we or you have set a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential.
4.2 Transmission of information via the internet is never completely secure. We cannot guarantee the security of your data transmitted to our website, any transmission is at your own risk.
5.0 Using information about you
5.1 We may use information held about you in the following ways:
5.1.1 To ensure that content from our website is presented in an effective manner for you and for your operating system.
5.1.2 To provide you with information, products and/or services which we feel may be of interest to you, this will only happen where you have consented to be contacted for such purposes.
5.1.3 In order to meet our obligations arising from any contracts between you and us.
5.1.4 In order to enable you to participate in interactive features of our service, when you choose to do so.
5.1.5 In order to notify you about changes to our service.
6.1 We may disclose your personal information within the Tawsa group.
6.2 If we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
6.3 If Tawsa Limited is acquired by a third party, personal data held by it about its customers will form part of the transferred assets.
6.4 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation. Including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
7.0 Your rights
7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you if we intend to use your data for such purposes.
7.2 Our website may, from time to time, contain links to other websites, if you use a link to these websites, be aware that these websites have their own privacy policies. We accept no responsibility or liability for these policies
8.0 Your right to access information held about you
8.1 You have the right to access information held about you. Your right of access can be exercised in accordance with the Freedom of Information Act 2000. Any access request may be subject to a fee of £10.
9.0 Changes to this policy